Check-In
Begins at 3:00 pm. Arriving
after 11:00 pm? Use our Late Night Check-In Boxes located
in the foyer.
Your keys will be placed in the box along
with all pertinent information. Locate the box with
your first name in it and use the keypad to enter
information as directed.
We are available
24 hours for assistance-just pick up the phone
and it will ring right to us.
Check-Out
11:00 a.m.
Should you
require a late check-out please let us know and we
will accommodate you on a space-available basis.
A late check-out fee may be charged.
Express check out is available for guests paying with
a credit card.
Continental Breakfast
Complimentary
Continental Breakfast is provided to overnight guests
of The Red Mill Inn. A selection of items to get your
day started right is available in the lobby 6:00am-9:00am
Monday-Friday and 6:00am-10:00am weekends and holidays.
If you have a business associate or family member
visiting you at the hotel and you want them to enjoy
breakfast with you, please contact the front desk.
We will provide you with a coupon at a fee of $8.00
per person, inclusive of 8% tax.
Parking
Parking is available at
no charge in our lot to registered overnight guests.
Please be prepared to provide your vehicle information
at check-in.
If attending an event, please contact
the event coordinator or the hotel directly for specific
offsite parking instructions.
Pets
Small pets
up to 50 pounds are welcome. A non-refundable one-time
cleaning fee of $50.00 will be charged. We must be
advised that your pet is traveling with you and a signed
Pet Policy Agreement will be kept on file.
Please notify
us at the time of reservation and we will send a
copy of the Pet Policy Agreement to you for your review
prior to arrival.
If the Pet Policy Agreement is
not complied with The Red Mill Inn reserves the right
to ask you and your pet to vacate the premises.
Taxes
The
guest room rates are subject to Onondaga County Sales
Tax of 8% and New York State Occupancy Tax of 5%.
Total
guest room taxes are 13% per room, per night.
Event
room rental fees are subject to Onondaga County
Sales Tax of 8%. Payment
Cash, debit, and credit
cards are accepted. Personal checks will
not be honored.
We gladly accept Visa, MasterCard,
American Express, and Discover. Deposits/Guarantee
Overnight rooms must be guaranteed
by a valid credit or debit card. The credit/debit
card will guarantee the reservation and final payment
arrangements will be made upon check-in.
Advance
deposit will be required during special events.
You will be notified at the time of reservation
if a deposit is required.
Cancellation Policy/Fees
Our standard cancellation policy is 24 hours in advance
(by 3:00pm the day before the scheduled arrival). This
is subject to change seasonally and during special
events.
You will be notified of the specific policy
at the time of reservation. If your plans change
and the reservation is not cancelled within the time
frame, you will be charged one night's room and tax. Minimum Night Stays
Seasonally and
during special events Minimum Night Stays will be required.
You will be notified at the time of reservation if
a Minimum Night Stay is required.
If the stay requirements
are not met, you will be charged the balance of the
stay requirement's nightly room rate and tax. Smoking
New
York State Law prohibits smoking inside our facility
with the exception of designated smoking guest rooms.
We ask that all of our guests respect both New York
State Law and our historic facility and encourage
you to always smoke outside. Ashtrays are provided
at every entrance.
If we find signs of smoking in a
non-smoking guest room, a fee of $150.00 will be
added to your bill.
Bathrobes
One
bathrobe is provided per room for you to enjoy during
your stay. The bathrobes are available for purchase
at $59.00 plus 8% tax, each.
Contact the front desk for
a new one, or take the one in your room with you
and we will add the charge to your bill.
Cribs
A limited number of crib's are available
free of charge.
The request
must be made at the time of reservation and will
be met based upon availability and in the order received. Rollaways
A limited number of 75” X
39” rollaway beds are available at a charge of $10.00
per rollaway, per day. Only one rollaway per room.
Due to our many room sizes and configurations they
are not available in every room. Maximum room occupancies
must be adhered to and do not increase with the addition
of a rollaway bed.
The request must be made at the
time of reservation and will be met based upon
availability and in the order received.
If you are
planning a group get-away and are in need of rollaways
for your group, arrangements must be made with the
General Manager.
Refrigerators
Small refrigerators are available upon request, based
upon availability, for a fee of $5.00 per day or $25.00
per week.
Please make the request at the time
of the reservation.
Events
Please refer to Business
Events or Banquets.
Groups
Groups
of 5 rooms or more are gladly accepted based upon availability.
Group discounts and amenities will be determined at
the time of booking.
Contact us to send an e-mail or
call the General Manager directly.
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